Self Leadership Blog
by Andrew Bryant

The Cost of Speaking Up – Conflict and Communication

You probably have first-hand experience of conflict and issues with communication, and you have likely struggled with whether you should speak up, or not.

As an executive and leadership coach, I regularly hear of the problems people face in getting heard, the ‘right way’ and I even teach a class on conflict and communication at Singapore Management University, but if you think this means I don’t mess up, you would be mistaken. In this post I will share a framework and my own experience because I have come to realize:

“We teach best what we most need to learn.”

Culture, gender, age, and personality are just some of the factors that complicate communication and lead to conflict. I am a nearly 60-year-old, university-educated, white male, whose personality is high on directness and only moderate on diplomacy. I work with both Asian and North American clients and yet the challenge to speak up without causing conflict is a common problem.

The Cost of...

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