Self Leadership Blog
by Andrew Bryant

The Secret to Effectively Managing Employee Mistakes

I will always remember an inspiring speech by Darrell, a CEO that I was coaching. The occasion was a ‘town hall’ for employees just after it was announced that he would be moving on to new pastures.

“Make mistakes”, he said.

“Just don’t let your mistakes be bigger than mine”

It is not often we hear a leader encourage his team to make mistakes, but Darrell knew that making mistakes was part of the business and that you should limit the size of your mistakes. Darrell’s leadership had created a culture of creativity and customer service, and many people openly wept on his last day.

A critical test for any leader is how they effectively manage employee mistakes. Mistakes are inevitable but your response to them will determine whether you enhance productivity and employee engagement or destroy moral.

A simple maxim for mistakes would be –

“Be tough on standards, be tender on people.”

Before I discuss how to implement this...

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Manager or Team Failure – 5 Keys to Success

leadership management team Sep 15, 2020

When a team underperforms or experiences failure, who is to blame, the team or the manager?

In sport, sacking the manager is a public answer to this question, but what about in business? 

The question assumes full responsibility for failure on either the team or the manager, but what other factors should we consider?

You will have likely experienced working in a team or a group and been frustrated with either the team-lead (manager) or fellow team members. I know I have. Recently I found myself being ‘triggered’ by the behaviors of a group I belong to. The group is a global collective of coaches and consultants who contribute articles to an online magazine. The metrics are simple, provide relevant, well-written content by the 15th of the month so that the magazine can be produced and released at the beginning of the following month. What could go wrong?

Last month, I received an email from the team lead thanking me for my article and letting me know that the...

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Diversity is Difficult but Doable

How to be a Diversity and Inclusion Game Changer

I recently shared, on Social Media, that I would be giving a keynote speech at a large online event. Unfortunately, the best image that showcased 'yours truly' included two other white men. The optics were not great considering that I am an advocate for women's leadership and have signed a pledge to not appear on all-male panels.

There were some women and other ethnicities speaking at the conference and the panel was diverse, but not diverse enough. I called the organizer, a former mentee of mine, and he shared his frustration that he had asked many women, but they refused to speak.

I have faced this same issue before when I have organized physical and virtual events. It can lead to weird conversations like, "We are missing a Black Woman or an Asian man, and we have nobody representing LGBTQ".

In a perfect world, we would have the best person for the job, regardless of their ethnicity, gender, age, ableness, or sexual orientation. But...

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President Trump and the need for Validation

 

The media are currently discussing the latest 'tell-all' book about President Trump today. Specifically his relationship with his father. But the need for validation is common in life, but is it healthy, how can we overcome it'?

In the above video (recorded live on LinkedIn), I share my journey from the need for validation to self-leadership. As an Executive Coach, I often find what holds my clients back from their full potential is a pattern of seeking validation.

The Need for Validation

When we are born, we can do nothing useful but are loved by our parents for just being. Just being human in itself has value, and how much we appreciate that value is the measure of our Self-esteem. BUT, and here's the rub, when we go out into the world, to school, to college, to work, we are not appreciated for just being, we are measured for our doing. 

We have been conditioned to perform. From the encouragement to take our first faltering steps, and successful potty efforts,...

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Virtual Leadership Speaker and Coach

 

Before the Covid Pandemic, my schedule was packed with travel, speaking, and coaching in multiple countries (see video above). Now, there is no travel, but as a Virtual Leadership Speaker and Coach, I can still make a difference from my home-office in Singapore.

Virtual Leadership Speaker

I don't call myself a futurist, but I have been predicting disruption for the speaking industry for some time. With this in mind, I began to set-up the means to deliver inspiration and information remotely from my computer and cloud-based software in 2017.  Now it's 2020 and I am glad I had the foresight and self-leadership to disrupt before being disrupted.

With a 2-PC setup,  I can broadcast leadership speeches, workshops, and coaching anywhere in the world. It's now not unusual for me to start my day coaching on the East Coast of the USA, facilitate a meeting in Silicon Valley, speak in somewhere in Asia and finish my day in India, Africa, or Europe.

All of this was possible...

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Leadership in Uncertainty and Rapid Change

 

Leadership is challenging at the best of times, but during periods of uncertainty and rapid change, it requires a special mindset.

In this video, part of my Leadership Accelerator Program, I talk about the 'Stockdale Paradox'. This term was used by Jim Collins in his book Good to Great, after interviewing Admiral James Stockdale. Stockdale had been the highest ranking military officer held and tortured in the 'Hanoi Hilton', a Vietnamese Prison. Admiral Stockdale was shot down in during the war between America and Vietnam in 1965. He was held for 8-years with no certainty that he would survive, be released, or ever see his family again.

The Stockdale Paradox

The Paradox of Leading in Uncertainty is that you mus face the brutal fact of your current reality AND never lose faith that you will prevail.

Leadership in Uncertainty and Rapid Change

If you find yourself in a leadership position during uncertainty and rapid change, it is essential the you communicate clearly, consistently...

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What is Free News Costing You?

leadership opinion Apr 28, 2020

When I was at school in the 70’s in England, I was encouraged to read two newspapers, The Telegraph and the Guardian and then make up my own mind. I am grateful for learning this discipline early because it showed me the political bias of each of the publications and tuned my critical thinking. That said, because each paper was paid for, the news was mostly balanced. Compare that to US TV today. The FCC fairness doctrine was introduced in 1949 with the intention to get broadcasters to present controversial issues of public importance in a manner that was honest, equitable, and balanced. This rule was eliminated in 1987 and the polarization of the media has increased every year since.

The current Covid-19 Pandemic brings this problem into sharp focus. There has been so much ‘opinion’ from TV, the Internet, Politicians and Religious leaders, that it is hard to separate fact from opinion. If you make the wrong choice, you can put yourself and your...

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Leading Virtual Teams during Crisis

Virtual Teams or virtual team members have been a business reality for many years, however during the current crisis, with stay at home orders, the need to lead has increased. As I coach senior leaders to navigate this current storm, I’m often asked for strategies to effectively lead a virtual team and so here are Seven of my best.

With each member of a team remotely located and no opportunity for face-to-face meeting, there are both challenges and opportunities for the new or established team leader. We have a new ‘level playing field’ where everyone is working and communicating virtually. Gone is the proximity bias, where those in the same location could network face-to-face and build collaboration. Finally, those that have been working in remote hubs have an advantage, in that they are already acclimated to remote technology and communication.

With the crisis creating a ‘reset’, there is an opportunity for leadership to harness the ‘power of...

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In Virtual Meetings are you a Victim or a Leader

communication leadership Mar 25, 2020
 

In keeping with the Virtual Meetings visual format, today's blog is a Vlog - are you a victim or a leader?

I share some insights from one of my leadership coaching session and answer:

  • How do you show that care?
  • How to not be transactional?
  • What type of leadership is required in crisis?

 

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Why Toilet Paper? There's Something More Important

We are in the midst of a pandemic and I’m waiting in my Dentist’s office after having my temperature checked. The patient before me, a young man, comes out from the treatment room, wipes his nose with a tissue and throws it in the bin next to me.

Disgusting!

A behavior that would have barely registered a couple of months ago now triggered my feelings of disgust.

Disgust is an emotional response of rejection or revulsion to something potentially contagious. Unlike our animalistic fight or flight response, disgust is a more evolved response that we developed to protects us from harmful foods. Disgust is primarily triggered by taste, but smell, sight and touch also come into play.

My initial response to the young man in the Dentist’s office was not so much logical as ‘psycho-logical’. My consciousness, and yours, has been primed by news of the dangers of contracting Covid-19 from other human beings. We are primed to see danger and be disgusted more...

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