The world, as we know it, is in a spin. Assumptions we made about life and business have been upended by a tiny virus that has had massive impact on the Global Economy and individual lives. Typically, when we receive feedback to our actions, we make a course correction and carry on, but in this unprecedented time – we need to challenge our assumptions and apply double loop learning.
Argyris & Schon (1974) proposed double loop learning theory which promotes learning to change underlying values and assumptions. The following diagram explains it:
In single loop learning, we receive feedback from our actions and adjust our behavior accordingly. Indouble loop learning we take a ‘step back’ and challenge our assumptions, beliefs and values about why we behaved that way in the first place. Double loop learning is really ‘disruptive thinking’.
As with any learning strategy, using the double loop requires asking...