Reading People
“We sometimes encounter people, even perfect strangers, who begin to interest us at first sight, somehow suddenly, all at once, before a word has been spoken.”- Fydor Dostoevsky
In leadership, management, HR, sales and negotiation it is essential to be able to read people so that your communication has the desired results.
Imagine being able to easily 'read' a person so that you could predict how they will behave in a certain situation or to a certain type of communication.
Perhaps you already have some skill in this area or know someone who is 'a natural' at this and you want to know how to get better at it - then this course is for you.
Reading People explores, personality, attitudes and our cognitive filters (Meta-Programs) that make us who we are. Whilst psychometric personailty proflling is very useful - in this workshop we will teach you to recognise 'on the fly' the verbal and non-verbal tell signs that will let you know just how to connect to, or influence an individual.
You will learn:
- How people prefer to receive information
- How non verbal cues reveal what the person is thinking
- How to elicit a decision or buying strategy
- How to build rapport with different motivational styles
- How to find out what the someone really values
- How to influence with integrity
Cognitive Filters you will be able to read include:
- Visual, Auditory and Kinesthetic preference
- Information Chunk Size preference
- Matching and Mismatching style
- Optimism and Pessimisim
- Internal or External decision making
- Stress response style
- Introvert or Extrovert
- Reflective or Active learning style
- Work style - individual or team player
- Towards or away motivation
- Options or Procedures actions
- Judging or Perceiving
- Time orientation
- Self Esteem - conditional or unconditional
- Values system
Benefits of Reading People:
- Hire the right people for a position
- Improve your communication with employees and colleagues
- Sell your message or products in a way that will be accepted
- Motivate people in ways that work
- Build strong and lasting relationships
The workshop will consist of lecture, facilitation and interactive exercises.
A workbook will be provided that will allow understanding of the material and form the basis for future practice sessions.
Who should attend Reading People?
HR Professionals, Managers, Sales People, Teachers, Trainers, Therapists - in fact anyone who deals with people.
.Contact us now to learn about our next public program of Reading People.
We are based in Singapore but conduct programmes for our clients in Australia, Malaysia, Indonesia, Thailand, India and the Middle East and Worldwide.