Business Writing Skills


"Either write something worth reading or do something worth writing."
- Ben Franklin

Business often requires that we communicate in writing, either on paper or electronically. Written communication has a significant impact on your organisation's brand and reputation so it is essential that business executives are trained in correct Business Writing Skills.

Good business writing includes:

  • business writingTaking personal responsibility for ensuring the communication takes place.
  • Audience and reader focus – understanding who will be receiving the message.
  • Impact analysis – how will this communication be received and acted upon.
  • Accuracy and clarity.
  • Cultural sensitivity – to the culture of the organisation and to national cultures.
  • Timeliness – prompt and to deadline.
  • Focus on value. What value will this communication deliver?
  • Risk management – knowing what can go wrong and how to mitigate these risks.
  • Setting high personal standards.
  • Follow-up and follow-through

These topics and more our covered in a short but impactful Business Writing Skills workshop.

Contact us now to learn about a Business Writing Skills program for your organisation.

We are based in Singapore but conduct programmes for our clients in Australia, Malaysia, Indonesia, Thailand, India and the Middle East.