Being able to receive feedback is a sign of self-leadership and the ability to give effective feedback is an essential management or coaching skill.
With self-leadership we adopt the pre-supposition:
“There is no failure, only feedback and feedback is just information”.
We learn to embrace feedback because it reduces our blind spots and allows us to perform better.
The next challenge is to positively influence others by giving effective feedback when we may be concerned about them being defensive or aggressive.
What we really need is to learn to give specific feedback against an articulated target or benchmark. When we do this feedback becomes about the behaviour rather than the person.
With self-leadership and effective feedback there is a climate of open and honest communication where the employee can ask for specific instructions and receives it without fear of appearing stupid.
This highly interactive training teaches you the tools on how to access self-leadership, design and articulate benchmarks and give effective feedback. This training is essential for anyone who wants to get the best from themselves and others and is a must if you are responsible for any kind of assessment or performance review.
Benefits:
- Create an environment of open and honest communication in your workplace.
- Have genuine relationships with your team members.
- Release your defensiveness and anger.
- Reinforce positive behaviours and speedily correct ineffective work practices.
- Identify practical solutions and behaviour changes you can make.
- Create a culture of excellence and execution.
You will learn to:
- How to grant yourself permission to give feedback
- How to separate behaviour from the feedback receiver
- How to eliminate judgement and opinion in giving feedback
- How to give feedback in rapport
- How to be sensory-based and timely
- How to give feedback against a measurable criteria (benchmark)
- How to give positive feedback
- How to be outcome focussed
- How to make performance reviews a positive experience
- How to to give feedback without hurting anyone’s feelings
Who should attend?
CEOs, managers, supervisors to employees who would like give effective feedback..
Contact us now to find out how to have a 'The Art of giving feedback' training in your organisation. Or check our diary for the next public program.